Encounter Unknown USB Device (Device Descriptor Request Failed) error in Device Manager? Follow this video to learn 5 ways to fix this error. To recover data from an unrecognized USB device, try Tenorshare 4DDiG: https://bit.ly/3HLnhR5
Read the detailed guide here:https://4ddig.tenorshare.com/usb-recovery/fix-device-descriptor-request-failed.html

You may face a USB device descriptor failure error if you use Windows 10. The windows will not recognize your USB device and show an error /”Unknown USB Device (Device Descriptor Request Failed)./” In this video, we’ll show you how to solve this error in 5 ways.

Timestamp
Video Intro 00:00
What Cause Device Descriptor Request Failed Error 00:29
Prepare: Recover Data from Unrecognized USB Device 01:12
Fix 1. Remove and reconnect the USB Device in another port 02:29
Fix 2. Uninstall and update the USB device drivers 02:52
Fix 3. Use Windows troubleshooter 03:26
Fix 4. Change your USB selective suspend setting 03:54
Fix 5. Disable Fast Startup to fix USB device failure 04:21

Prepare: Recover Data from Unrecognized USB Device
When you experience an Unknown USB Device (Device Descriptor Request Failed) error, the USB will not be recognized by Windows. In this case, you’d better use a data recovery tool- Tenorshare 4DDiG to help you access the drive and recover corrupted data before fixing this issue.

4DDiG is powerful in data recovery from both removable devices and computers. Besides, it supports 1000+ data types such as photos, video, audio, documents, and more. To recover data from the inaccessible USB drive:
Download link for Win: https://bit.ly/3xT6cSf
Download link for Mac: https://bit.ly/3xD26NS

Step 1: Download and install 4DDiG from the official website. Run the program and connect your USB drive. Once 4DDiG detects the drive, select the USB disk and click the Start button. After that, you can choose target file types to scan.
Step 2: Now let the scan run and display results which will take a while. After the scanning, select the data you want to retrieve and click Recover to save it to another drive for safekeeping.

Congratulations! Your valuable files have been restored from the unrecognized drive. Let’s follow the methods below to figure out how to solve Device Descriptor Request Failed.

Fix 1. Remove and reconnect the USB Device to another port.
The first step is to remove the USB drive, inspect the port and insert it back into another port to make sure that the error is not due to a faulty port or damaged device. You can also check the device on another system to make sure it is fine. If the device doesn’t work on another computer then it means the device is faulty.

Fix 2. Uninstall and update the USB device drivers.
Go to the device manager by searching it in the start menu. Go to /”Universal Serial bus Controllers/” locate the malfunctioning devices and right-click it. Select uninstall the device. Right-click and select scan for hardware changes to reinstall the drivers for this device. Check if the device is working properly now.

Fix 3. Use Windows troubleshooter
Search troubleshoot in the start menu and open it. Search for hardware and devices troubleshooter. Select it and let windows sort out the problem.

Fix 4. Change your USB selective suspend setting.
Search for power options in the start menu and open it. Click Additional power settings. Now click change plan settings. You will see the option of changing advanced power settings select it. Go to USB Settings and disable USB Selective Suspending Settings both on battery and plugged in. Restart your system to see if the problem has been sorted.

Fix 5. Disable Fast Startup to fix USB device failure
Search for power options in the start menu and open it. Click Additional power settings. Click on the /”Choose what power buttons do/”. At the top, you will see the option /”Change settings that are currently unavailable/” Unselect /”Turn on fast startup/” and restart your system to see if the problem has been fixed.

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