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Windows services responsible for checking for Windows updates may not be running in the background. You can start them by following these steps:
Open Windows Services by typing the command services.msc in Run ( Windows + R ).
Right-click the following services, then click Start in the context menu to start them:
Windows Update
Background Intelligent Transfer Services
Once these services have started, try checking for Windows updates again.
Open Command Prompt with administrative privileges.
Paste the following command to stop Windows Update service.
net stop wuauserv
Run the following commands one after the other to save the files:
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuwebv.dll
regsvr32 wucltux.dll
Run the following command to restart the Windows Update service.
net start wuauserv
Check Windows Updates again and see if the problem still occurs.
Delete Windows Update History
Open Command Prompt with administrative privileges.
Paste the following command to stop Windows Update service.
net stop wuauserv
Open the folder below using File Explorer ( Windows + E ).
C://Windows//SoftwareDistribution//Download
Press the shortcut keys Ctrl + A to select all items in the directory, then press the Delete button to delete these files.
If prompted for Administrator permissions, check the box next to Do this for all current items and click Continue .
Run the following command to restart the Windows Update service.
net start wuauserv
Check Windows Updates again and see if the problem still occurs.
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