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| 2022-06-23 15:06:49 | ![]() 31,377 Views |
Update BIOS and Drivers: Ensure that you have the latest BIOS version and updated drivers installed on your HP laptop. Visit the HP support website, enter your laptop model, and download any available BIOS updates and drivers related to the TPM.
Clear TPM: Clearing the TPM can help resolve issues related to TPM data. Here’s how you can do it:
a. Restart your HP laptop.
b. During the boot process, press the appropriate key (often F2, F10, or Esc) to enter the BIOS or UEFI settings.
c. Look for the TPM settings within the BIOS/UEFI menu.
d. Find the option to clear or reset the TPM.
e. Follow the on-screen instructions to clear the TPM.
f. Save the changes and exit the BIOS/UEFI settings.
g. Allow the laptop to boot normally.
Update TPM Firmware: Check if there are any firmware updates available for the TPM on your HP laptop. Visit the HP support website and search for TPM firmware updates specific to your laptop model. Follow the instructions provided to update the TPM firmware.
Disable and Enable TPM: If the issue persists, you can try disabling and re-enabling the TPM in the BIOS/UEFI settings. The steps may vary depending on your specific laptop model, but generally, you can find the TPM settings within the BIOS/UEFI menu. Disable the TPM, save the changes, restart the laptop, and then re-enable the TPM.
Contact HP Support: If the above steps do not resolve the issue, it’s recommended to contact HP customer support for further assistance. They can provide specific troubleshooting steps or guide you through the process of resolving the TPM data issue on your HP laptop.
Remember to back up your important data before making any changes to the BIOS/UEFI settings or performing any firmware updates to avoid any potential data loss.
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