How To Fix Wsreset.exe Is Not Working Properly in Windows 10/11

WSReset.exe is a command-based tool built into Windows. This tool is used to reset or clear the Microsoft Store cache and is mainly used to troubleshoot Microsoft Store issues. There are several possible reasons why WSReset.exe may not be working properly. This could be due to corrupt or missing system files, malware infection, corruption of the Microsoft Store app itself, etc.

Run the Windows Store App Troubleshooter:
1. Press the Win + I key launch the Settings application.
2. Navigate to the System tab and click on the Troubleshoot option.
3. Select Other Troubleshooters options.
4. After that, scroll down to the Other section and hit the Run button next to Windows Store Apps troubleshooter. Once done, try running the WSReset.exe tool and check if it works.

Reset Microsoft Store:
1. Open the Settings app. Then move to the Apps tab.
2. Next, scroll down to Microsoft Store. Then click on it and click Advanced options to continue the process.
3. On the next page scroll down to the Reset section. To confirm the operation, click the Reset button.
4. Then, follow the prompt instructions to complete the process.

Run SFC and DISM Scan:
1. Open the Command Prompt as an administrator.
2. Type the following command, and then press Enter: sfc /scannow.
3. After the command completes, open WSReset.exe and see if it works. If it doesn’t help, you may need to perform a DISM scan to restore system health.
4. Open a command prompt with administrator privileges and enter the following command: DISM /Online /Cleanup-image /RestoreHealth.
5. Once done, check if the WSReset.exe is not working error gets fixed.

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