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Fixing the /”Secure Connection Failed/” issue in Firefox can involve several steps, depending on the underlying cause. Here’s a comprehensive guide to solving this issue:

### 1. Check Your System Date and Time
Incorrect system date and time settings can cause SSL/TLS errors.
– **Windows**: Right-click the time on the taskbar → Adjust date/time → Set time automatically.
– **macOS**: Apple menu → System Preferences → Date & Time → Set date and time automatically.

### 2. Clear Browser Cache and Cookies
Cached data and cookies can sometimes cause issues with secure connections.
– Open Firefox.
– Click on the menu button (three horizontal lines) in the top right corner.
– Go to **Settings** → **Privacy & Security**.
– Under the **Cookies and Site Data** section, click on **Clear Data**.
– Check both options and click **Clear**.

### 3. Update Firefox
Using an outdated version of Firefox can lead to security issues.
– Open Firefox.
– Click on the menu button → **Help** → **About Firefox**.
– Firefox will check for updates and install them automatically.

### 4. Check Your Internet Security and Antivirus Programs
Some security software can interfere with secure connections.
– Temporarily disable your antivirus or firewall and try accessing the website.
– If this works, you may need to adjust your security software settings to allow secure connections.

### 5. Adjust SSL/TLS Settings
Make sure your Firefox is configured to use the correct SSL/TLS settings.
– Open Firefox.
– In the address bar, type `about:config` and press Enter.
– Accept the risk and continue.
– Search for `security.tls.version.min`.
– Set the value to `1` (if it is set to a higher value).

### 6. Check for Certificate Errors
Sometimes the error might be due to certificate issues.
– Open Firefox.
– Go to the website causing the issue.
– Click on the padlock icon in the address bar → **More Information** → **View Certificate**.
– Check if the certificate is valid and issued by a trusted authority.

### 7. Disable Proxy Settings
Proxy settings can interfere with secure connections.
– Open Firefox.
– Click on the menu button → **Settings** → **General**.
– Scroll down to **Network Settings** and click **Settings**.
– Select **No proxy** or **Use system proxy settings**.

### 8. Reset Firefox
Resetting Firefox can resolve issues caused by corrupted settings or add-ons.
– Open Firefox.
– Click on the menu button → **Help** → **Troubleshooting Information**.
– Click on **Refresh Firefox**.

### 9. Contact Website Support
If the issue is specific to a particular website, it may be a problem with the website itself.
– Try accessing the site from a different browser or device.
– Contact the website’s support team to report the issue.

### 10. Check for Malware
Malware can interfere with secure connections.
– Run a full system scan using a reliable antivirus program.
– Use additional tools like Malwarebytes to check for infections.

By following these steps, you should be able to resolve the /”Secure Connection Failed/” issue in Firefox. If the problem persists, it may be worth seeking help from Mozilla Support or a professional technician.
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