This video is how to troubleshoot and fix your Nest Thermostat. I pretty much fixed mine by replacing it. You can probably work with customer service and get them to ship you a replacement base. Which can fix the issue I was having.

Troubleshoot when your Nest thermostat won’t turn on, during installation and after installation link:
https://support.google.com/googlenest/answer/9233319?hl=en

GLAS Thermostat:
https://glas.johnsoncontrols.com/

Ebay: Auction starts 2/1/2020 – UPDATE*** SOLD
https://www.ebay.com/itm/223881792166

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