Use this video to repair a Dell laptop keyboard key that is physically damaged and needs to be replaced. If your key is not physically damaged but is still not working correctly, troubleshoot as seen here: https://youtu.be/wqrchfpdJ_w. If you need help with a larger sized key, refer to this video; https://youtu.be/HsU3HOZUwy4.
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FAQ’s:
Q: My Key Cap will not click down in place correctly. What’s wrong?
A: If the key assembly is not installing correctly, its either due to a component being damaged and needing to be replaced or a component not being orientated correctly. I would disassemble the key as seen here in this video and inspect for damage. If there is no damage, install the key. If there is damage, replace the key. Would you like help locating a key? If so, what is the brand and model for your computer?

Q: My Retainer Clip will not fasten down correctly.
A: If the Retainer Clip does not fasten correctly to the Keyboard, there can be several reasons. The Retainer Clip could be orientated or assembled incorrectly. The Retainer Clip’s pins could be broken or damaged. The metal pins on the Keyboard could be bent out of place or otherwise damaged.

Q: Where can I purchase replacement keys?
A: If you break or damage any component of the key assembly, you would have to replace it. I usually get my keys on Ebay or www.replacementlaptopkeys.com. If you cannot find a loose key for sale, you may have to purchase a keyboard and take a key from there.

Q: I have a Key or Keys that are not working. Will this fix them?
A: This video is a tutorial on how to replace a key. If your keys are not working but are not mechanically broken, troubleshoot them as seen here; https://youtu.be/wqrchfpdJ_w.

Q: The hinge clip came apart into two pieces. How can I reassemble?
A: They fit together with a small plastic pin on the left and right of the inner clip. These fit into holes on the outer clip. To see exactly how the inner clip sits in the outer clip, remove another key cap and copy the clip under it.

Q: The rubber spring came off. How do I reattach it?
A: There isn’t really a good way to reattach those. They are not meant to be replaced. Best advice is try to use a small amount of glue. If that does not work, you may have to replace the keyboard.

Q: The Hinge Clip came off with the Key Cap. What do I do?
A: Because they key can usually not be reinstalled with the Retainer Clip and the Key Cap still attached to each other, you would have to separate them as seen here, using a small flat pry tool.

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