THIS VIDEO HAS BEEN UPDATED HERE: https://youtu.be/4Q9ZdPna948
In this video, Ill show you how to start troubleshooting your Dell computer showing a variety of ‘No HDD’ errors. However, this video has been updated with additional steps here: https://youtu.be/4Q9ZdPna948 so please try that video first.

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Repair Tools & Replacement Parts List:
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FAQ’s:
Q: What are the buttons you press?
A: F2 – BIOS, F12 – Diagnostic Options

Q: What if I cannot seem to switch between Legacy and UEFI or switching does not work?
A: If you cannot locate the options to switch between or if switching does not work, then skip that step and continue with the rest of the steps in this updated video: https://youtu.be/yMcwOaocs-k. What was the result of the Diagnostic Scan as seen there?

Q: It has an error saying ‘legacy option cannot be enabled with PTT enable’
A: Disable PTT Security by going to the Security Tab, and selecting PTT Security. Uncheck the box. If you cannot locate the options to switch between or if switching does not work, then skip that step and continue with the rest of the video 🙂 What was the result of the Diagnostic Scan?

Q: What if my diagnostic test shows the HDD as ‘Not Installed/”?
A: If the diagnostic test wont detect the HDD, it bay be either loose or bad. I would ‘Reseat’ the HDD as seen here in this updated video: https://youtu.be/yMcwOaocs-k. Try the scan again. If it still says that its not installed, then its most likely bad and needs to be replaced. You can see replacement examples here in the Computer Component list: https://www.amazon.com/shop/pcmonkey/list/2QAI8XMVWC7DK?ref_=aip_sf_list_spv_ofs_mixed_d
After installing a new drive, you would need to install an Operating System to it as seen here;
How to install Windows 10: https://youtu.be/zYY-Gq68Dvo
How to install Windows 11: https://youtu.be/Yiy-53Wc-Wo

Q: My hard drive didn’t pass the test. What do I do now?
A: If your HDD fails the test, I would ‘Reseat’ the HDD as seen here in this updated video: https://youtu.be/yMcwOaocs-k. Try the scan again. If it still says that its not installed, then its most likely bad and needs to be replaced. You can see replacement examples here in the Computer Component list: https://www.amazon.com/shop/pcmonkey/list/2QAI8XMVWC7DK?ref_=aip_sf_list_spv_ofs_mixed_d
After installing a new drive, you would need to install an Operating System to it as seen here;
How to install Windows 10: https://youtu.be/zYY-Gq68Dvo
How to install Windows 11: https://youtu.be/Yiy-53Wc-Wo

Q: Changing the settings in BIOS didn’t help and my HDD passed the test.
A: If changing the setting sin BIOS didn’t identify the issue and your Hard Drive passed the test, then the issue is most likely Operating System related. You would need to reinstall it.
How to install Windows 10: https://youtu.be/zYY-Gq68Dvo
How to install Windows 11: https://youtu.be/Yiy-53Wc-Wo

Q: I cant run the diagnostic scan. It wont complete or I cant access it.
A: If you cannot run the scan, we don’t know for sure if the HDD is healthy or not. We will have to continue troubleshooting assuming it is for now. If its healthy, and if the issue is operating system related, I would then reinstall it.
How to install Windows 10: https://youtu.be/zYY-Gq68Dvo
How to install Windows 11: https://youtu.be/Yiy-53Wc-Wo

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