How to fix a web-camera not working on Microsoft Teams

How to fix a web-camera not working on Microsoft Teams

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Channel Avatar TechNTechie2021-08-16 23:56:25 Thumbnail
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Hello Friend, Welcome back to TechnTechie

Today, we will see how to resolve the webcam issue in MS Teams as you can see here there is a problem of webcam in MS Teams. So how we can fix this issue, let see on this video.

If you’re having trouble with the camera in Microsoft Teams, here on this video we can troubleshoot it and fix the issue, please follow the step as shown in Video.

Check for updates
Make sure you have the latest Windows update and Teams app version installed.

To check for updates in Teams, go to your profile picture in the upper-right of the Teams app and select Check for updates. Updates install in the background if they are available.

Check if your camera is in use
To make sure you can use your camera in Teams:

Close all other apps that might be using your camera like Skype for Business etc.,

If you’re using an external camera, try unplugging it and plugging it back in.

You can often save time and effort by restarting your device.

Make a test call
To make a test call, select Settings and more Teams more icon at the top-right of Teams, then choose Settings – Devices. Then select Make a test call under Audio devices.

In a test call, you’ll see how your mic, speaker, and camera are working. Follow the instructions from Test Call Bot and record a short message. The message will playback for you. After that, you’ll get a summary of the test call, and you can go to your device settings to make changes.

Troubleshooting for Windows
If you are still having trouble with your camera, here are some more solutions to try:

Check your app permissions
You might need to change one of your device permissions. Here’s how to check:

Open Settings

Under Privacy, select Camera

Make sure the setting for Camera access for this device is turned On

If the setting is already turned on, turn the setting off then back on again

Close all apps and restart your device

Check your drivers
When your camera isn’t working in Windows 10 (or if you’re using an external webcam), it might be a problem with your drivers. Go here for step-by-step instructions for checking your Windows drivers.

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