In this video, you will see how to reset the printing system when your print job is stuck in the print queue. If you are unable to print a document and cannot delete or cancel the print job from the print queue in Windows, follow the steps in this video to delete the print job files and restart your printer and computer.

Chapters:
00:00 Introduction
00:27 Power off printer
00:36 Stop Print Spooler
00:57 Delete files inside Printers folder
01:26 Shut down computer
01:34 Power on printer and computer
01:51 Reopen and print document

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This video was produced by HP.
How to fix a print job stuck in the queue for HP printers | HP Support
https://youtu.be/y5RMT1cpnw4

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