Research shows that emotional intelligence (EI) enables us to make effective decisions. Cornell University researchers found that individuals with higher EI picked up better on critical bodily signals and used that information to avoid risky decisions.

Emotional intelligence (EI) is the capability of a person to assess, manage and control one’s own emotions as well as emotions of others. It is critical to manage our behaviour and decision making. It has 5 components- self awareness, self regulation, motivation, empathy and social skills.

Importance of EI in Civil Services Stress Management: EI enables one to manage emotions in anxiety-provoking situations and thus helps one in maintaining one’s physical and mental well being. For change: An Emotionally Intelligent person is more likely to try new things, take risks and face new challenges without fear.

The today’s world has focused on popular four in applying emotional intelligence in administrative practices: Self Awareness, Self Management, Social Awareness and Relationship Management.

Definition: Emotional intelligence refers to the capability of a person to manage and control his or her emotions and possess the ability to control the emotions of others as well. In other words, they can influence the emotions of other people also.

Just like an individual, a government needs to be emotionally intelligent in order to first understand, manage and direct itself effectively, to then be able to understand, manage and direct its people.

Emotional Quotient is primarily your ability to understand other people and what motivates them as well as your own motivations and emotional intelligence. In addition to this, the ability to monitor and manage your own emotions also ties in with your level of emotional intelligence.

Many people believe that this self-awareness is the most important part of emotional intelligence. Self-Regulation – This is the ability to control emotions and impulses. People who self-regulate typically don’t allow themselves to become too angry or jealous, and they don’t make impulsive, careless decisions.

5 Signs of High Emotional Intelligence

• They handle criticism without denial, blame, excuses or anxiety. One of the hallmarks of high emotional intelligence is self-awareness.
• They’re open-minded.
• They’re good listeners.
• They don’t sugarcoat the truth.
• They apologize when they’re wrong.

Proponents of so-called “book smarts” might suggest that IQ plays the most critical role in determining how well people fare in life. Those who advocate for the importance of what might be called “street smarts” would instead suggest that EQ is even more important.

You’ve probably heard of IQ (intelligence quotient) tests. These assessments are specifically designed to measure aptitude and ability. But intelligence isn’t all about IQ, and here’s why: IQ tests measure specific skills like reasoning, memory, and problem-solving.