Edge computing matters to your customer experience and operations

Edge computing matters to your customer experience and operations

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Edge computing is about the locating of applications, data and related IT infrastructure at specific, localised physical sites. It is simply about getting closer to your customers and ensuring they have a great experience. Latency becomes one of the driving forces in decision making. If it is too high, the outcomes of the project are jeopardised.

Business and IT leaders need to examine edge computing and ensure it is part of any project planning or evaluation. The relevance of edge computing is becoming clearer the more Australian organisations move into the worlds of digital business and IoT. It is one ingredient for ensuring customer experience and operational outcomes. It should not be viewed as opposing cloud computing or other centralised data centre strategies. Instead, it should be complementary and entirely unique to the project circumstances and outcomes sought.

We strongly advise including edge computing in any evaluation of emerging technology projects. When it comes to edge computing, make it about your customer’s experience, first and foremost. Learn more, http://www.schneider-electric.com.au/en/work/solutions/system/s2/data-centers-and-networks-system-edge.jsp

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