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Are you using Classic Outlook on your computer? Have you had problems with sending new emails, reply emails, or forwarding emails? Does it crash every single time you tell Outlook to send the email messages?

I have GREAT NEWS!!! Not only are you not alone but I can show you how to FIX IT!!! That is right, Microsoft’s newest update for the Microsoft Office Suite has caused the Classic Outlook to start crashing. Anytime that you try to send a new email, send a reply email, or send a forwarded email, now Outlook will decide to crash. It will show up in the Event Viewer Application Logs and you can verify that this is the exact problem you are having by comparing it to the information in the article.

If this is the case, I will show you how you can Roll-back your Microsoft Office to the previous version temporarily. This way you will be able to use your Outlook until Microsoft has released an update that does not contain this bug.

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Here are the two Command Prompt commands:
cd %programfiles%//Common Files//Microsoft Shared//ClickToRun
officec2rclient.exe /update user updatetoversion=16.0.18227.20162
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Here is a link to the article: https://www.windowscentral.com/software-apps/cant-send-emails-through-outlook-youre-not-alone
Here is a link to the Microsoft Support article: https://support.microsoft.com/en-us/office/classic-outlook-crashes-on-reply-and-forward-b7394654-adc2-4fdb-b555-8d4d7e57ab1b

If you have any questions or comments, please let me know down below in the comments sections and I will be glad to get back with you.

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